Frequently Asked Questions

Once you have found an item, select your size and click on the 'ADD TO SHOPPING BAG' button underneath each item. - Review the items in your shopping bag by clicking the 'SHOPPING BAG' link at the top of the page. You can use the 'REMOVE FROM BASKET' link to delete items from your shopping bag. - Click on 'PROCEED TO PURCHASE' to complete your order.

Yes. You can browse through the collection without creating an account and select merchandise you like. But, to be able to buy, you need to set up an account which is a fairly easy process. Register with us and you'll be able to enjoy the following benefits through your account:

• Track your orders and review past purchases
• Request your return or exchange directly from your account
• Save your address and card details so you can shop even quicker next time
• Manage your account details, address book and email preferences 
• To create an account, simply click on 'SIGN IN' and then 'REGISTER NOW' to fill in your details.

All items are in stock unless ‘SOLD OUT’ is displayed. Please be aware that even if an item is in your shopping bag, it can still be bought by another customer until you have completed your order. If the product you want to buy is out of stock, please email customercare@aadyandtarus.com to find out if there is a backorder for that item (you will need to be a registered user).

Once your order has been shipped, you will receive email confirmation of your shipping details and a tracking number. If you have registered, you will be able to view and track the status of your shipment by signing in and selecting MY ACCOUNT followed by ORDER STATUS.

If you let us know within 24 hours after the order is being placed then we may be able to cancle but not  later then that . Always best to mail and check with us.

We dont do refund on customised orders . On items shipped from ready stock we can do a refund if we re informed within 48 hours after recieving the outfit and of course in a unused condition . All postage charges are beared by the reciever.

•    We endeavour to get your garments to you as soon as possible!

•    For ‘Read to Ship’ items we aim to delivery by 3-5 working days and for ‘Customize’ items we will deliver by 5-6 weeks as the products are completely Boutique made specially curated by our In-House tailors in India including hand embroidery , that’s why every outfit is prepared once the order is placed.

•    Free delivery in the UK on any spend above £60.

London